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Take a look through my eyes...at your business!

Everyone will see and have a different perception of your business to a point and although, like the old adage goes, you can't please all the people all the time, you must strive to please as many as possible as often as you can. As your business grows, it will take on a life and personality of it's own. Your "Business Personality" is a reflection of you, the time and the effort you put into it. For those of us with small and home businesses they are an actual essence or reflection of ourselves. We breathe life into something once lifeless. Our clients and customers see this reflection every day by the store front we present and by the actions we take. Treat your business as you would a pupil. Lead it, advise it, guide it through the rough spots. Don't let it wonder off. Keep it focused on the end result. Your end result or business goal should be to service your (key or) target customer. This is Marketing! Marketing is not necessarily promotion or advertising, although they are great tools to be used in a marketing strategy. Marketing however, is an overview of your business and how it relates to your customers, past. present and future. Your business no matter what it is, should have one goal in mind, to benefit and relate to your customers. How do you do this? You must first understand how your business is portrayed by the audience. Take a look at your business through their eyes! People are instinctively sensitive to their surroundings. Whether it's the restaurant they eat in, or the business they deal with. Your business should be sensitive to the needs of your customer, a pleasure to deal with and portray the image they imagined you should be. Your business should form a friendly, almost family like alliance with your customer and targeted market. If you expect to be in business for the long-haul you better take a look at your business from the customers point of view. Too often the entrepreneur is all-consumed with the sale and loses their way when it comes to the portrayal of the business. This entrepreneur may have little chance of creating an alliance or a relationship. Everybody wants to come home eventually. Make your business a home to come back to. I've mentioned this before and I'm so sure I'll drill it into you again and again. This is the single most important part of Marketing. NICHE! Stay focused on your niche, the people and the market around it. When it comes to your business you 'should have "Tunnel-vision", centering your efforts on only one purpose. Don't waste precious energy trying to create different markets for this one product or service. I'm not saying that you should have only one product! Much to the contrary. One purpose or market can be fulfilled by many products and services, but don't let your product line or variety of services dictate your marketing efforts. Show the audience your one, single, primary purpose for existing, to serve their specific need with a specific solution. Your company should be a narrowing road leading to a single destination. Take time out "Right Now" (and I mean RIGHT NOW!), close your eyes, and imagine you are part of an audience, and your business is on a stage performing it's debut act. Never before seen by you. You as the audience would be the targeted consumer. The play on stage is your business on an average day. Is the play in progress turning out the way you imagined it would and should? Is your business performing a slapstick comedy, when you expected to see a drama unfold? In other words is your business in harmony with what you expected to see? Be objective and critical. Go ahead, Take a look through my eyes..at your business! About the author: Wild Bill Montgomery Webmaster@MakingProfit.com http://www.MakingProfit.com

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