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Hiring Department Managers That Are A Perfect Fit
© Kathi Graham-Leviss http://www.xbcoaching.com If you’ve ever been in a position to interview and hire a department manager, I’m sure you understand what a complicated task this must be. Howev

To Increase Your Advertising Effectiveness – Stop Selling!
by Karon Thackston © 2001 http://www.ktamarketing.com How many times have you heard the old adage, “The customer doesn’t want a drill, he wants a hole in his wall”? While I may disagree with p

7 Ways to Get More Done in Your Day
There are many ways in which you can get more done in your day. You’ll find the simplest ideas work the best. And it can be so easy to do; it’s just a case of doing it! #1 Look After Yoursel

Hiring Customer Service Representatives That Are A Perfect Fit
© Kathi Graham-Leviss http://www.xbcoaching.com Have you ever phoned a customer service department only to receive an attitude rather than help? Not a pleasant experience! It is quite obvious t

Tech Essentials Premium Technical Cleaning Products
Other than occasionally swiping at the monitor screen with a tissue, or licking your finger and smudging an annoying speck around, when’s the last time you thought about cleaning your computer eq

Creativity In The Workplace
This article introduces the concept of fostering creativity in the workplace as a prelude to building a world-class Knowledge Creation and Management system. Peter Drucker was quoted in Forbe

Starting a new business? Ignore this advice!
When I started my business, the guidance was so awful I call one advisor "the coach from hell." Here are ten myths frequently presented as core wisdom. I recommend using intuition as a filter to

Training Your Customer Service Organization
According to a new survey carried out by Alliance & where ID_NUM=9270; Leicester, one in five small business owners view tax as their greatest concern. The Chancellor has announced in his last bu

Why Should I Buy Your Book? How to Turn Lookie Loos into Take-out-the-Credit Card-Buyers
Why Should I Buy Your Book? How to Turn 'Lookie Loos' into "Take-out-the-Credit Card-Buyers" Judy Cullins © 2001 You say your book has lists, how-tos, easy-to-read recipes? 124 pages? Do these

Exceptional Customer Service Starts With Your Executive Team
According to a new survey carried out by Alliance & where ID_NUM=9270; Leicester, one in five small business owners view tax as their greatest concern. The Chancellor has announced in his last bu

Creating A True Collaborative Environment By Honoring Your People
Creating A True Collaborative Environment By Honoring Your People by Carole Nicolaides © 2001 http://www.progressiveleadership.com We all know the benefits of creating a collaborative teamwork

AIR TRAVELERS AREN’T ALONE, JOB APPLICANTS CAN EXPECT TO WAIT IN LONGER LINES TOO
As travelers have been told to expect longer wait times at airports in exchange for their protection, job seekers should be prepared to wait longer for job offers for the same reason. According t

Credibility + Exposure = Adult Ed Teaching
How can you gain credibility and exposure for you and your business, reach a motivated audience, develop a far-flung network, hone your presentation skills -- and get paid to do it? Many executiv

Managing Customer Uncertainty
According to a new survey carried out by Alliance & where ID_NUM=9270; Leicester, one in five small business owners view tax as their greatest concern. The Chancellor has announced in his last bu

Give Your Ezine A Boost - Promote With power
Let me ask you a powerful question. "What is the purpose of your ezine?" I mean, do you intend to sell advertising and produce a line of income from it? Do you intend to use it to drive traffic t

Start The New Year By Turning Holiday Contacts Into Contracts
The relatives are gone. You've eaten the last of the turkey. The sales are over, and you never want to see anything with sugar in it again for as long as you live! Welcome to January, a new year,

REMEMBER TO THINK PINK
When it comes to influential people of the business world, the names that come to mind include Carnegie, Rockafeller, Ford, Gates and others. Their life stories are worth looking into just to see

Do You Have A Written Business Plan?
Do you have a written business plan? Are you following your plan? You are the operation manager of your business, how do you operate without a plan? Your business plan is the road map to

How to Overcome the Fear of Success (Yes, there is such a thing)
Our minds work in wondrous and mysterious ways, don't they? The power of imagination is both a blessing and a curse. All the greatest inventions have come about because of the power of imagina

Tie In With Non-Profits
When the World Trade Center in New York was attacked, many business people didn't know quite how to react. Sadly, we had never seen a disaster on this level. How should we respond? Should we cl

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